House Rules

🏡 KUĆA ZA VACATION  POLJANICA OKIĆKA ***

Welcome!

In order to ensure a pleasant stay and eliminate possible misunderstandings, please familiarize yourself with the house rules. When confirming a reservation, it is assumed that you are familiar with and agree with it, and that you will fully comply with it. Failure to follow the house rules may result in cancellation of the reservation and payment of the full price of the stay, regardless of the previous forced departure.

Adherence to the House Rules is something that is expected of every guest.

PERSONAL DOCUMENTS

Upon arrival at the accommodation facility, guests hand over to the host of the facility personal documents (passports or identity cards) of all persons for registration in the Tourist Board. Personal documents will be returned within 24 hours at the latest.

REGISTRATION STAY OF GUEST

The host is obliged to register your stay as regulated by its obligations to the competent state authorities of the Republic of Croatia, the Residence Tax Act and the Aliens Residence Act.

COSTS APPLICATIONS STAY

The costs of renting accommodation are paid in person to the host or in the Tourist Board if the holiday home is booked through the same. Payment is made in kunas or euros according to the valid and certified price list of services for the current year, which is displayed in the accommodation unit.

MAINTENANCE CLEANLINESS & HYGIENE HOUSES

The price includes towels, bed linen, kitchen towels, toilet paper, toiletries, cleaning and dishwashing detergents.

Bed linen is changed at each shift, and guests staying more than 7 days are given clean bed linen every 7 days, which guests change themselves. The guest has at his disposal one large and a small towel. Sufficient towels are provided in the guest room within the accommodation unit. Used towels are left in the basket so the host can give them to wash.

At the time of using the holiday home, you are obliged to maintain hygiene and cleanliness yourself, and to dispose of household waste in a certain place. A rubbish bin is located near the basement which is below the outdoor terrace. The host is not obliged to clean and tidy.

We ask our guests to protect the environment, to protect the rented accommodation unit and to treat the furniture and equipment in the interior and exterior of the house with care.

ENTRY OF HOST IN HOUSE

The host has no right to enter the rented holiday home without notice and permission or in the absence of the guest, nor to touch and use the personal property of the guest. The host may enter the facility without the presence of the guest only in cases where he has a reasonable suspicion that the facility or property of the guest is in danger, and when there is a reasonable suspicion of a gross violation of house rules. The owner is obliged to inform the guests about his entry in the first next contact. In case of justified suspicion of the host that damage has been done and when there is a justified suspicion of violating the rules of house rules, guests are obliged to allow him to enter the accommodation unit for inspection.

INFORMATION & HELP GUEST

The host is at your service during your stay for all the information and help you need. The host is not obliged or responsible for organizing free time and animation of the guest.

ASSETS OF GUEST

Guests are kindly requested to take care of their belongings and valuables left in the accommodation unit as the host is not responsible for their eventual disappearance. The host will do everything in his power to protect it and warn the guest of possible dangers. Also, don’t leave valuables in cars.

HOME PETS

Bringing pets (dogs, cats, birds, etc.) into the house is not allowed without the permission of the host. Only the host can allow pets in the house.

SECURITY HOUSES

Weapons, flammable and explosive substances and substances with a strong or unpleasant odor are not allowed in the house. Furthermore, it is not allowed to bring electrical appliances into the house for which you have not obtained the consent of the host. Consumption of electricity energy, which is included in the price of accommodation, does not include unusual additional appliances for electricity, and for each consumer found in the apartment will be charged additional electricity costs. energy proportional to consumption, whether used or not. This rule does not apply to electrical appliances for personal care.

When going outside, we ask guests to turn off electrical appliances (except possibly one light fixture), close faucets, close windows, and lock doors.

NIGHT PEACE

Noise is not desirable in the house, especially during the night rest both in the building and in the immediate vicinity (due to disturbance to neighbors): on the terrace, yard, garden from 22.00 to 08.00. Violations of order and peace (noise, clutter, noise), allow the host to deny you a stay to your detriment, as if you made that decision yourself.

In addition to appealing to the appropriate behavior of adults, please also pay attention to the behavior of children during play, and especially to the creation of drafts and slamming doors.

BRINGING UNREPORTED PERSONS

Persons who are not guests of the rented accommodation are not allowed to come, spend the night or stay all day or use the inventory without the permission of the host. If persons are found who are not registered or not announced, the host has the full right to cancel the accommodation for all guests.

FEE DAMAGE HOST

A guest who intentionally or unintentionally commits a breakdown or damage to property will have to reimburse the host for the full amount of the damage incurred. It is not allowed to remove furniture and appliances without special permission. We ask for responsible behavior and handling. On the day of departure, the guest is obliged to personally invite the host to inspect the used facility and household appliances in his presence in order to prove that he has not committed any damage. You are obliged to compensate any damage on the spot. Only then does the guest have the right to leave the accommodation. All damages that are not reported upon departure will be claimed later from the guest in court.

DAMAGE ON EQUIPMENT OR DEVICE

In the event of a malfunction of the equipment or devices within the accommodation unit, please notify the host immediately, and they will try to remove it as soon as possible.

RELOCATION & REMOVAL OF FURNITURE

It is not allowed to move furniture inside the accommodation unit or take out any inventory and equipment (towels, sheets, blankets intended for the house, etc.), tables and chairs from the living room to the terrace or garden and not to expose them to sun and rain.

ARRIVAL & DEPARTURE

The accommodation unit is available from 12:00 hours a day arrival (arrive no later than 20.00) by 10.00 per day departure. We kindly ask you to leave the accommodation by 10.00 on the day of departure so that it can be cleaned and prepared for other guests who come after you and have the right to enter from 12.00. Staying in the apartment after 10.00 unconditionally entails the payment of another 50% of the daily price without the possibility of further stay in the accommodation unit. The keys must be returned at the end of the stay.

As far as possible, the host can allow an earlier entry or a longer stay in the facility, but only at his discretion.

You are obliged to leave the object you rented in the condition you found it on arrival - clean, tidy and undamaged. Thorough arrangement and cleaning of the house is done by the host at each shift of guests.

NON-COMPLIANCE HOUSE RULES

A guest who does not adhere to the house rules and basic rules of conduct and disturbs the peace will be unconditionally canceled accommodation without a refund, all for the purpose of protecting their property and preventing actions that could result in physical injury to guests, all due to disregard for house rules and basic rules of conduct in the house. In case of cancellation of accommodation by the host due to violation of house rules, the guest will be charged the full amount of the booked period, regardless of the shorter stay.

SMOKING

Smoking and lighting of candles are not allowed in the building. We suggest all smokers to use an open terrace or in the yard with the use of an ashtray and extreme CAUTION. Be sure to consider the possible dangers of fire.

FIRE BURNING

It is not allowed to light a fire outside the designated places. The fire can be lit in the living room stove and outdoor grill. Please be especially careful when using the stove in the living room and when using the outdoor grill. Make sure the fire is extinguished when leaving the house and do not leave the firebox unattended.

CANCELLATION STAY FROM SIDE OF HOST

In case of cancellation of accommodation by the host due to violation of house rules, the guest will be charged the full amount of the booked period, regardless of the shorter stay.

CANCELLATION STAY FROM SIDE OF GUEST

If you terminate your agreed stay earlier than the agreed or booked date, you are obliged to pay for the stay as agreed and reserved.

TIME OF PAYMENT & PRICES OF ACCOMMODATION

The price of staying in a holiday home for the entire contracted period is charged before using them according to a publicly displayed and valid price list which includes: accommodation, cold and hot water supply, electricity, maintaining the temperature inside the room to a comfortable level, cooking energy , change of laundry and small inventory, parking space, space for additional equipment by category.

INTRODUCTION WITH HOME RULES & EVENTUAL DISPUTES

At the beginning of the use of the accommodation, it is assumed that the guest is familiar with the house rules and that he agrees to the obligations and conditions set out here. All disputes that cannot be resolved internally with the host will be resolved by police or court intervention. All complaints are taken into account only if they are reported during the stay. We do not accept subsequent complaints. If the guest does not accept these provisions, he is obliged to leave the accommodation.

BOOK OF IMPRESSIONS

Please write your impressions in the book of impressions located in the building. Complaints and appeals that are not in the book of impressions will not be considered. Your suggestions will help us to be even better in the future.

AT THE BEGINNING OF THE STAY IN THE HOUSE, THE GUEST ACCEPTS ALL THE CONDITIONS FROM THE "HOUSE RULES" AND THE RULES OF CONDUCT IN THE HOUSE

Thank you for choosing us for your vacation.

 We wish you a pleasant holiday!